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Privacy Policy

At Miss Milly, your privacy matters to us. We’re committed to protecting your personal information and being transparent about how we use it. Whether you’re browsing our collection, placing an order, or signing up for our updates, this privacy policy outlines how your information is collected, used, and protected.

1. What We Collect

When you interact with our website, we may collect the following personal information:

  • Your name and contact information, including email address, phone number, and delivery address

  • Order details and payment information (securely processed via our payment gateway – we never store your full credit card details)

  • Browsing behaviour on our website (such as pages visited, time spent, and products viewed)

  • Any information you voluntarily provide, such as when you fill out a contact form, sign up for our newsletter, or engage with us on social media

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your order or inquiries

  • Send occasional updates, promotions, or new product news (only if you’ve opted in)

  • Improve your shopping experience and our website’s functionality

  • Meet any legal or regulatory requirements

3. Sharing Your Information

We never sell your personal information.

We only share your data with trusted third parties when necessary to provide our services – like couriers for delivery or payment processors to complete your purchase. These parties are bound by confidentiality and data protection agreements.

4. Your Rights

You have the right to:

  • Access or request a copy of your personal information

  • Update or correct your personal details

  • Withdraw consent from marketing communications

  • Request that we delete your data, where applicable

To exercise any of these rights, simply email us at hello@missmillysa.co.za.

5. Cookies & Tracking

Like most websites, we use cookies to improve your browsing experience, remember your preferences, and help us understand how our site is used.

You can manage or disable cookies in your browser settings at any time.

6. Security

We take your privacy seriously and use up-to-date security measures to protect your data. While no online system is 100% foolproof, we do our utmost to safeguard your information.

7. Changes to This Policy

This policy may be updated from time to time. We’ll always post the latest version here and, if significant changes are made, we’ll notify you.

8. Contact Us

If you have any questions, concerns, or would like more information about how your data is handled, please don’t hesitate to get in touch:

Miss Milly
Email: hello@missmillysa.co.za

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